BlueLine Associates leverages technologies traditionally developed in manufacturing and applies them to the service industry. The result is the identification of opportunities that lie within the process, beneath the service itself. Opportunities include improved customer-facing quality, accelerated cycle times, minimized financial waste, and improved compliance.

Services for operational success include:

• Business Process Improvement (BPI)
• Process Design and Reengineering
• Staffing Model Development
• Process Map Creation and Maintenance
• Business Process Simulation and Optimization
• Advanced Analytics
• Value Stream Mapping

• Data Systems Development
• Data Collection Design (Data Mining, Data Services)
• Measurement System Analysis (MSA)
• Survey Design and Analysis
• Control System Development

• Design of Experiments (DOE)
• Project Management/Business Analysis
• Product Design and Development (Design for Six Sigma)
• Program Deployment
• Project Mentoring / Coaching
• Training (Lean, Six Sigma and ITIL)

We cater to our clients’ needs and specialize the implementation of our services. This personalized approach results in superior service, quality, and results for your organization.