The Gravitas & Grit Series, Part 4: The Making of the Right Commitment

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By: Joanna Young  (@JCYCIO) “What is right to be done cannot be done too soon.” Jane Austen We make commitments all the time, through the choices we make. Which person should we hire for this role? What’s the best use of capital dollars? Which product should we choose? Small or large coffee? Should we accept this vendor’s…

The Gravitas & Grit Series: Part 3 The Gut Check(list)

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By: Joanna Young  (@JCYCIO) Trust yourself. You know more than you think you do.” Dr. Spock (Not the one from Star Trek. The other one.) 21st century IT organizations should not be order takers. Whether a service desk ticket or a strategic program, IT needs to have a data-driven gut check for any request. Here’s some…

Why Supporting Women Makes Sense: International Women’s Day 2018

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By: Joanna Young  (@JCYCIO) “Women make up more than 2/3 of the world’s 796 million illiterate people.” Source: United Nations Women First, let’s digest that almost 800 million, about 26%, of the world’s population over the age of 15 cannot read. This is an appalling statistic with negative ripples, as less education equals higher risk of negative…

The Gravitas & Grit Series: Part 2 “Deliberate Gravitas”

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  By: Joanna Young (@JCYCIO) “I gravitate towards gravitas” ~ Morgan Freeman, actor Gravitas is defined as “dignity, solemnity, and seriousness of manner.” In business, people with gravitas are seen as intelligent and serious; they unconsciously command respect. While the degree to which gravitas is valued within a particular organizational culture may vary, gravitas is…

The Gravitas & Grit Series: Part 1 “Go Small to Go Big”

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  By: Joanna Young (@JCYCIO) “Courage and resolve; strength of character” – “Small, loose particles of sand” Both are definitions of “grit.” Grit is a word defined in two ways: one definition positive and soaring, the other speaking to the dirt beneath our feet. Displaying grit in the face of disappointment or annoyance (akin to…

Understand Legacy Debt, Or Be Crushed By It

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By: Joanna Young (@JCYCIO) “Going into debt usually isn’t caused by lack of money, it’s caused by lack of vision.” Dave Ramsey, American businessman One of my clients has offices near a river, and a taking quick walk during breaks has become a practice. At one spot, the remnants of two bridges are at either…

Four Benefits of Right-Weight Governance

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By: Joanna Young (@JCYCIO) “People who enjoy meetings should not be in charge of anything.” Thomas Sowell, Economist Governance, stewardship, oversight – all necessary structures in organizations of any size. Appropriate governance results in swift decisions with correlation to swift realization of operational and strategic goals, as evidenced by Key Performance Indicators (KPIs). It’s also…

Four Ways to Win the Tech Talent Wars

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By: Joanna Young (@JCYCIO) "Talent management deserves as much focus as financial capital management in corporations.” Jack Welch, former CEO of GE Westeros, the fictional continent featured in HBO’s wildly popular “Game of Thrones” isn’t the only place at war. All the colleagues I talk to, from healthcare to higher education, in a variety of…

How to Be Greater Than the Sum of Your Processes

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By: Joanna Young (@JCYCIO) A hockey team can have a fantastic goalie, a top sniper on offense, and a brick wall of a defenseman – but if the lines on the ice don’t work together as a team, they’ll only be as good as their weakest player. Units within an organization are akin to players…

Figure Out Who’s Driving: Opportunity or Crisis

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By: Joanna Young (@JCYCIO) “There can’t be a crisis next week. My schedule is full.” Henry Kissinger I don’t know about you, but I’d rather spend fill up my schedule working on the next cool thing than running around like a chicken with my head cut off. To be able to have schedules low on…