Business Process Improvement

Process is the fundamental building block of all organizations. And while business change is inevitable, leading organizations rely on continuous process improvement to maintain a competitive advantage. Further, implementing strategic initiatives that deliver sustainable process improvement can enhance both performance optimization and efficiency.

Our Process

We partner with clients from strategy through implementation.

Our Principles

We are committed to meeting and exceeding our clients’ goals and expectations.

Our People

Our consultants have over 100 years of combined experience in the following industries: insurance, financial services, pharmaceutical, manufacturing.


We return to our clients 3-4X their initial investment in the first 12 months, with significantly greater savings over time.

Our Values

At BlueLine, we value and respect our clients, our team and our community. We approach all projects with integrity and innovation to deliver services to meet and exceed our clients’ expectations.

Processes transform input (data, methods, resources, operations) into outputs and those outputs drive decisions, actions, and execution. BlueLine utilizes its vast experience in business and IT operations to provide business process management services to fundamentally transform people, process and technology. We partner with our clients, from strategy, through implementation, to help them succeed by:

  • Identifying areas of process inefficiency or opportunity for improvement
  • Solutioning continuous process improvement and innovation
  • Implementing process change and transformation
  • Ensuring adoption in order to “sustain the gains”

We believe in a data-driven approach to problem solving; executed through unparalleled hard work, commitment, and passion for perfection. And our expert consultants have decades of experience in the following industries: insurance, financial services, pharmaceuticals, manufacturing. Many of our competitors feel that once they have delivered their recommendations, their job is done; not BlueLine. We don’t stop at recommendation; we stay with your team through the implementation of new systems and processes and beyond, to ensure continued and sustainable success. Additionally, our small business status provides flexibility around cost and contracts, with the goal that all projects are self-funded and are guaranteed significant return on your investment.

DMMARI Approach